Pilates Durham, NC at Insideout Body Therapies

	Studio Policies

General Studio Policies

Please be mindful of others and turn off your cell phone when entering the studio.
Please do not come to the studio when you are sick. Our services are not beneficial to those with active infections and you put the health of your practitioner and/or fellow classmates at risk.
If the Durham Public Schools close due to inclement weather InsideOut will also close.
For your safety and to maintain class integrity, prior instructor approval is a prerequisite to sign up for Intermediate/Advanced and Advanced Classes.

All packages have a four month expiration date. Packages cannot be extended. This policy is to encourage you to be consistent and to commit to your fitness and health goals.
Packages cannot be shared. They are for one person only.
Package refunds will be honored within 30 days of purchase minus a 5% transaction fee. After 30 days, 20% of the remainder of the package will be deducted from the refund amount. Absolutely no refunds will be honored after the expiration date.
InsideOut has a 24-hour Cancellation Policy for both classes and private instruction. If you have a standing spot in a class and need to cancel, be sure to plan ahead to avoid being charged. Cancel using our online scheduling system, giving us a call, or by email.
You are allowed two late cancellations per calendar year without penalty for movement classes and private instruction. There is a $50 Late Cancellation Fee for all bodywork appointments. There is a $35 Late Cancellation Fee for all Pilates-Based Physical Therapy appointments.
InsideOut requires that clients take two Private Pilates sessions before signing up for Equipment Classes.

If you should have to miss a yoga class in a session, you may make up the class within the same session in another yoga class.
The drop-in cost of a yoga class is $15. If you currently have a class package at InsideOut, you can also choose to drop into a yoga class/session. If the per class rate in your package is less than $12, we ask that you pay difference. Sessions generally present material and skills in a specific order. If you are new to yoga, please avoid dropping into the middle or the end of a session.

If you currently have a class package and you bring a newcomer who buys a class package on their first visit, InsideOut will give you a FREE class on your current package.